Terms of service
Welcome to KD Squishy Co. These Terms of Service govern your use of our website and any purchases made through our online store.
Throughout these Terms, the words “we,” “us,” and “our” refer to KD Squishy Co.
By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service as well as our Return & Refund Policy, Shipping Policy, Privacy Policy, and any other policies posted on our website.
If you do not agree with these Terms, please do not use our website or place an order.
Online Store Terms
Our products include squishies, sensory toys, collectibles, sticky and Taba-style products, plushies, novelty items, and other merchandise.
Purchases should be made by an adult or with the permission and supervision of a parent or legal guardian when appropriate.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
Product Information
We make every reasonable effort to display and describe our products accurately.
Because many of our products are manufactured in assorted colors, patterns, designs, textures, or styles, there may be slight variations between the product shown online and the item received.
Colors may also appear differently depending on your screen or device.
Unless a specific color or variation is offered for selection on the product page, assorted products may be selected based on available inventory.
Product packaging may occasionally differ from photographs due to manufacturer updates.
Sensory & Squishy Products
Squishies and sensory products are designed to be handled and enjoyed, but they are not indestructible.
Products may tear, puncture, pop, leak, stretch, lose shape, become sticky, or otherwise show wear depending on how they are used or stored.
Customers are responsible for following any age recommendations, warnings, instructions, and product information included with an item.
Children should use age-appropriate products with adult supervision when necessary.
Products should not be eaten unless they are specifically sold and clearly labeled as food or beverages.
Orders
Submitting an order does not guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:
- Inventory errors
- Incorrect pricing
- Suspected fraud or unauthorized transactions
- Duplicate or unusually large orders
- Product availability issues
- Errors in product information
If we cancel an order after payment has been collected, the appropriate amount will be refunded.
Prices & Payment
Prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes, shipping charges, and other fees will be shown during checkout when required.
You agree to provide current, complete, and accurate billing and payment information when placing an order.
Final Sale Policy
Unless otherwise required by applicable law, all sales are final.
KD Squishy Co. does not accept returns or exchanges for buyer’s remorse, change of mind, texture preference, accidental purchases, unwanted items, or opened products.
Sealed products cannot be returned after the seal or packaging has been opened.
Exceptions may be made when an order issue was caused by KD Squishy Co., such as an incorrect item being sent, or when an item arrives damaged or defective and qualifies under our Return & Refund Policy.
Please review our Return & Refund Policy before placing an order.
Order Cancellations
Orders cannot be canceled once they have been processed or prepared for shipment.
If you contact us immediately after placing an order, we may review the request, but cancellation is not guaranteed.
Shipping
Shipping rates, processing information, address requirements, carrier delays, lost-package procedures, and other delivery information are explained in our Shipping Policy.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Availability
Products are offered while supplies last.
Some items may be limited, discontinued, seasonal, collectible, or difficult to restock.
We do not guarantee that any particular item will remain available or return to stock.
Promotions & Discounts
Promotional offers, discount codes, giveaways, sales, and special offers may be subject to additional terms.
Unless otherwise stated, promotions cannot be combined and cannot be applied retroactively to previously completed purchases.
We reserve the right to modify or end promotions when reasonably necessary.
Website Accuracy
We try to keep information on our website accurate and current, but occasional typographical errors, pricing errors, inventory errors, or other mistakes may occur.
We reserve the right to correct errors and update information when needed.
If an error materially affects an order you placed, we will contact you or provide an appropriate resolution.
Intellectual Property
The KD Squishy Co. name, branding, original graphics, photographs, website content, designs, and other original materials created by or for KD Squishy Co. may not be copied, reproduced, republished, sold, or commercially used without permission.
Third-party brand names, logos, trademarks, and product names belong to their respective owners.
Reviews, Messages & User Content
If you voluntarily submit a review, photograph, comment, message, or other content to KD Squishy Co., you confirm that the content is yours to submit and does not violate another person’s rights.
We may use customer reviews or publicly submitted feedback in connection with our business and marketing where permitted by law and applicable platform rules.
We will not intentionally publish private personal information such as payment details.
Third-Party Services & Links
Our website may contain links to or use services provided by third parties, including payment processors, shipping carriers, social media platforms, and other service providers.
KD Squishy Co. does not control every third-party website or service and is not responsible for third-party content, policies, or availability.
Your use of third-party services may also be subject to that provider’s terms and policies.
Prohibited Uses
You may not use our website to:
- Commit fraud or unlawful activity
- Attempt to interfere with the operation or security of the website
- Submit false or misleading information
- Use another person’s payment information without authorization
- Copy or commercially exploit our original website content without permission
- Upload malicious code or intentionally harm our systems
We may restrict access or cancel orders associated with fraudulent, abusive, or unlawful activity.
Disclaimer
We make reasonable efforts to provide accurate product information and reliable service.
However, except for warranties or rights that cannot legally be excluded, products and services are provided subject to the descriptions and terms stated on our website.
Nothing in these Terms limits any consumer rights or remedies that cannot legally be waived.
Limitation of Liability
To the fullest extent permitted by applicable law, KD Squishy Co. will not be responsible for indirect, incidental, or consequential losses arising solely from misuse of products, unauthorized use of our website, or circumstances outside our reasonable control.
This section does not exclude liability that cannot legally be excluded.
Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, violation of these Terms, or infringement of another person’s rights.
Severability
If any portion of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Termination
We may restrict or terminate access to our website or services when reasonably necessary because of fraud, abuse, unlawful conduct, security concerns, or serious violations of these Terms.
Governing Law
These Terms are governed by the laws applicable to KD Squishy Co. in North Carolina, United States, except where another jurisdiction’s consumer-protection laws are legally required to apply.
Changes to These Terms
We may update these Terms of Service as our business, website, products, or legal requirements change.
The version posted on our website at the time of use will be the current version.
Contact Us
Questions regarding these Terms of Service or an order may be submitted through the contact information provided on the KD Squishy Co. Contact Us page.
By using our website or completing a purchase, you acknowledge that you have read and agree to these Terms of Service.